Who we are
Silverburn Browbands is a small business based in Mintlaw, Aberdeenshire, Scotland creating bespoke browbands and showing accessories. Our website address is: https://silverburnbrowbands.co.uk – the site is personally maintained and updated by company owner Rosie Stewart with security and hosting provided by TSOHOST.
What personal data we collect and why we collect it
The ability to comment is generally not available, however when visitors leave comments on the site, and social media pages, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Visitor comments may be checked through an automated spam detection service
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Any information regarding orders placed is kept for 4 years in line with our book keeping, accountancy and TAX obligations in line with HMRC guidelines.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
We may use the information we collect from you when you register, make a purchase, sign up to a mailing list, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
- To process orders on your behalf
- To improve our website to better serve you
- To send periodic emails regarding your order
- To follow up correspondence (e.g. email or telephone enquiries)
- To assist with our TAX and book keeping responsibilities in line with HMRC guidelines
Silverburn Browbands do not sell, rent or loan any PII regarding our customers to any third party.
How we protect your data
The Silverburn Browbands website is monitored on a regular basis for Payment Card Industry Data Security Standard (PCI DSS) compliance, and known vulnerabilities by our website hosts to make your visit to this site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information, to maintain the safety of your personal information.
All credit card payment transactions are processed through a gateway provider (Stripe or PayPal) and are not stored or processed on our servers.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
We use a feature of your Internet Web Browser called a ‘cookie’. A cookie is a very small text file that your Web Browser places on your computer’s hard disc when you log in.
The cookie we store is only used to store what is called a session ID that expires once you close your browser or log out of the site.
It does not store password or credit card information. It is possible to view our site without providing any personal details.
If you turn cookies off, it may affect your user experience on our site when logged in.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your PII. We may release information when it’s release is appropriate to comply with the law, to enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Silverburn Browbands will not contact you unnessasarily unless your order progress warrants further communication or we are dealing with an email query from yourself. It’s also important to note that we do not allow third-party behavioural tracking. We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Silverburn Browbands will not contact you unnessasarily unless your order progress warrants further communication or we are dealing with an email query from yourself. It’s also important to note that we do not allow third-party behavioural tracking.
We agree to the following
You can change your personal information:
- By emailing us email@example.com
- By calling us +44 (0) 1771 624924
- By logging in to your account