Privacy Info

This website is operated by SIlverburn Browbands, and kept updated by company owner Roslyn Stewart.

 

Siverburn Browbands is committed to protecting and respecting your privacy. Please read this Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your data in accordance with this website.

This Privacy Policy forms part of our Terms and Conditions therefore by visiting Silverburn Browbands you are accepting and consenting to the practices described in this Policy.

This Privacy Policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. In line with the General Data Protection Regulation (GDPR) that will come into effect on the 25th May 2018, PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

What personal information do we collect from the people that visit this website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a mailing list, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up to a mailing list, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To process orders on your behalf
  • To improve our website to better serve you
  • To send periodic emails regarding your order
  • To follow up correspondence (e.g. email or telephone enquiries)
  • To assist with our TAX and book keeping responsibilities in line with HMRC guidelines

Silverburn Browbands do not sell, rent or loan any PII regarding our customers to any third party.

How do we protect your information?

The Silverburn Browbands website is monitored on a regular basis for Payment Card Industry Data Security Standard (PCI DSS) compliance, and known vulnerabilities by our website hosts to make your visit to this site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information, to maintain the safety of your personal information.

All credit card payment transactions are processed through a gateway provider (PayPal) and are not stored or processed on our servers.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.

Do we use 'cookies'?

We use a feature of your Internet Web Browser called a 'cookie'. A cookie is a very small text file that your Web Browser places on your computer's hard disc when you log in.

The cookie we store is only used to store what is called a session ID that expires once you close your browser or log out of the site. 

It does not store password or credit card information. It is possible to view our site without providing any personal details.

You can set your browser to accept or reject all (or certain) cookies. You can also set your browser to alert you each time a cookie is presented to your computer. Please note that we do not use cookies to retrieve personal information about you from your computer.

If you turn cookies off, it may affect your user experience on our site when logged in.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII. We may release information when it's release is appropriate to comply with the law, to enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Silverburn Browbands will not contact you unnessasarily unless your order progress warrants further communication or we are dealing with an email query from yourself.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?

It's also important to note that we do not allow third-party behavioural tracking.

We agree to the following:

Users can visit our site anonymously. Our Privacy Policy link includes the word 'Privacy' and can easily be found on our home page.

You will be notified of any Privacy Policy changes on our Privacy Policy web page. Please check back frequently to see any changes or updates to our Privacy Policy. This Privacy Policy was most recently updated in May 2018.

You can change your personal information: